Virtual Health Care Certificate

Certificate in Virtual Care

Reimagining Health Care

Exponential advances in science and technology have led to profound opportunities in health care — new treatments, new care delivery models, expanded access to services, support and tools that profoundly improve and save lives and deliver care to a growing population.

Northeastern University has paired faculty practitioners with industry experts to create a unique training designed to fit within a busy clinician’s or health care professional’s schedule, with short online modules allowing a participant to learn at his or her own pace.

Certificate Overview

The Certificate in Virtual Care offered by Northeastern University’s Bouvé College is an 8-module online program designed for clinicians of all practices and healthcare administrators who understand the importance and timeliness of a virtual care model. The program consists of the following topics:

Artificial Intelligence and Machine Learning

The module explores this expanding field and the new AI technologies from a healthcare lens. Future directions for evidence-based practice, research and development are also reviewed.

Social Media in Healthcare

This module looks at the current trends in social media and the core competencies needed to utilize social media in a virtual health care practice. Topics include social media generated big data, real time population health trends, communications through social media, and the consumer health experiences via social media.

The Psychology of Virtual Communications

Based on the principles of behavior analysis and psychology, this module explores critical aspects of how clinicians can improve virtual communication to enhance the quality and communication in every-day practice.

Patient-centered Interprofessional Virtual Team Management

This module introduces the learner to effective virtual team management and interprofessional team dynamics in virtual health care. From practical communication strategies to review of common communication technologies, the emphasis is on expanding these skills to help the clinician continue to be effective in his or her role with these added technologies.

Remote Care Delivery and Operational Requirements

This module examines the critical practices necessary to continue to provide high quality care services in a virtual environment.

Immersive Media, Technology Trends and Assessment

This module introduces the learner to immersive media and identifies selected tools to enhance the virtual health practice. Participants will explore major technology trends and the implications for health care organizations in designing, developing, and delivering telehealth and telecare services.

Legal, Regulatory, Privacy and Security Requirements in Telehealth and Telecare

Examining the major regulatory, cybersecurity, and financial considerations related to virtual health care systems.

Health Informatics

This module introduces the participants to core skills in the use of information technology in practice and the innovations in this space as it relates to health care services delivery, management, and planning.

Program Pilot

The Certificate in Virtual Care will be offered initially in two parts

  • Part I will include the first four modules and will be offered online in Fall 2020.
  • Part II will include the second four modules and will be offered online in January 2021.

Course Hours and Continuing Education Units

This program will be submitted to accrediting agencies for Course Hours and Continuing Education Units. Online learning modules are approximately 8-10 learning hours per module.

Who is this for?

  • Physicians, nurses, or other health practitioners who wishes to incorporate the latest skills, knowledge and technology to enhance their medical practice.
  • Health care administrators or executives who wish to implement a telehealth, virtual care model.

Program Cost

Pilot: Part I (Fall 2020) & Part II (January 2021) $ 500*
Full Program (Spring 2020) $1995

* Note for the pilot only: The modules will be offered in two components. Pilot participants are expected to offer program feedback to enhance the final offering and relevance to practicing clinicians

Partnership Cohorts

Cohort models are available. For more information, please reach out to Gretchen Ulrich at

More Information

For information or individual enrollment please use the short form below: